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Compliance & Regulation

DORA Compliance: What Financial Entities Must Do

The Digital Operational Resilience Act brings ICT risk under direct financial supervision in the EU. What it requires and how to build a sustainable compliance programme.

4 min readNAZZTEC Editorial Team
DORA Compliance: What Financial Entities Must Do — cover illustration

Key takeaways

  • DORA applies to a wide range of EU financial entities from 17 January 2025.
  • It rests on five pillars: ICT risk management, incident reporting, resilience testing, third-party risk and information sharing.
  • Critical ICT third-party providers come under direct EU oversight.
  • Contracts with ICT providers must include specific provisions.

Scope

DORA (Regulation (EU) 2022/2554) applies to banks, insurers, investment firms, payment and e-money institutions, crypto-asset service providers and many other financial entities, with proportionality for smaller firms. It also creates an oversight framework for critical ICT third-party providers.

The five pillars

PillarKey requirements
ICT risk managementGovernance, framework, identification, protection, detection, response and recovery
Incident reportingClassification of ICT-related incidents and reporting of major incidents to authorities
Resilience testingRegular testing; threat-led penetration testing for selected entities
Third-party riskRegister of information, due diligence, contractual provisions, exit strategies
Information sharingVoluntary sharing of cyber threat intelligence

Management body accountability

The management body is ultimately responsible for ICT risk and must approve the framework, allocate budget and maintain sufficient knowledge.

Third-party requirements

Entities must maintain a register of ICT third-party arrangements, assess concentration risk and include mandatory contractual terms such as service descriptions, data location, audit rights, termination rights and exit support.

A practical roadmap

  1. Gap assessment against DORA and its technical standards.
  2. Update ICT risk framework and governance.
  3. Build incident classification and reporting procedures.
  4. Complete the register of information and update contracts.
  5. Establish the testing programme.
  6. Monitor, report and improve.

The register of information

Financial entities must maintain a register of all contractual arrangements with ICT third-party service providers, in a standardised format, and make it available to authorities. Building it usually exposes incomplete contract data, unknown subcontracting chains and concentration on a few providers — valuable insight in its own right.

Resilience testing programme

Test typeFrequency guidance
Vulnerability assessments and scansRegular, risk-based
Scenario-based and BCM testsAt least annually for critical functions
Penetration testingRisk-based, including critical systems
Threat-led penetration testingAt least every three years for designated entities

How NAZZTEC helps

We run DORA gap assessments, update ICT risk frameworks, build incident classification and reporting processes, compile registers of information and deliver resilience testing — managing evidence in NAZZTEC AI GRC.

Next step: see our Governance, Risk & Compliance services or NAZZTEC AI GRC.

Frequently asked questions

Does DORA apply to non-EU companies?
It applies to EU financial entities; non-EU ICT providers serving them will feel its effects through contracts and, if designated critical, through oversight.
How does DORA relate to NIS2?
DORA is the sector-specific law for financial entities and takes precedence where both would apply.
What is TLPT?
Threat-led penetration testing — an advanced, intelligence-based red team exercise required for selected entities.
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