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Business Continuity Management (BCM) Services
Resilience is proven under pressure, not in a document. We build continuity programmes that stand up to real disruption and to regulatory scrutiny.
Overview
Business Continuity Management built for enterprise scale
We take you from framework and business impact analysis through to plans, exercises and audit evidence — and then keep the programme alive through a managed maintenance cycle, because plans that are not maintained fail in exactly the circumstances they were written for.
What we deliver
Our business continuity management
The full capability list is published deliberately — it is what your procurement team needs to see, and what captures the long-tail searches your peers actually type.
BCM Framework, Governance & Compliance
A management system with real ownership, not a binder on a shelf.
- BCM framework and management system (BCMS) design
- ISO 22301, NIST SP 800-34 and DORA alignment
- BCM policy, standards and procedure development
- BCM governance structure, roles and committee charters
- BCM programme strategy and multi-year roadmap
- Resilience risk appetite and tolerance definition
- BCM maturity assessment and benchmarking
- ISO 22301 certification readiness and support
- Regulatory BCM reporting and evidence packs
Business Impact Analysis & Risk Assessment
Facts about what really matters, gathered from the business rather than assumed by IT.
- Business Impact Analysis (BIA) design and execution
- Critical business service and process identification
- Recovery Time and Recovery Point Objective definition
- Maximum Tolerable Period of Disruption analysis
- Dependency mapping (people, applications, suppliers, facilities, data)
- Threat and risk assessment for disruption scenarios
- Single point of failure identification
- Resource and recovery requirement analysis
- Supply chain and third-party continuity assessment
Continuity, Recovery & Crisis Planning
Plans written for the person who has to use them at 2 a.m.
- Business Continuity Plan (BCP) development by business unit
- IT Disaster Recovery (ITDR) plan development
- Crisis management plan and crisis communication plan
- Emergency response and evacuation procedures
- Incident management and escalation structures
- Work area recovery and alternate site strategy
- Pandemic, cyber-incident and ransomware continuity playbooks
- Manual workaround procedures
- Call trees, contact directories and notification workflows
Exercising, Testing & Validation
The only way to know a plan works is to break something on purpose.
- Tabletop exercises and scenario walkthroughs
- Simulation and functional exercises
- Full-scale and live failover testing
- IT disaster recovery drills and evidence capture
- Crisis management team exercises for executives
- Cyber-attack and ransomware simulation exercises
- Exercise design, facilitation and after-action reporting
- Corrective action tracking and lessons-learned closure
Resilience Operations, Tooling & Assurance
Keeping the programme current between audits.
- BCM software and tool selection and implementation
- Plan maintenance, review and annual refresh cycles
- Emergency mass-notification platform deployment
- BCM awareness and role-based training programmes
- BCM as a Service and outsourced BCM coordinator
- Internal BCM audit and independent assurance
- Operational resilience programme design
- Third-party resilience assurance
Outcomes
What you get
- A certifiable, regulator-ready management system with clear ownership
- Recovery objectives defined by the business and validated by testing
- Executives who know their role in a crisis because they have rehearsed it
- Audit findings closed and evidence maintained continuously
- Genuine resilience — not documentation theatre
Why NAZZTEC
Why us for business continuity management
- Senior consultants with two decades of experience, from Big-4 firms and global system integrators.
- Delivery across three countries with onsite, offshore and hybrid models, and fluency across NIST, ISO, PCI DSS and GDPR.
- Eleven adjacent service lines — findings remediated, platforms operated and gaps staffed without introducing another vendor.
- Technology-neutral recommendations, backed by the ability to deploy and operate whatever we recommend.
- Fixed, transparent commercial models with no unpriced obligations.
Engagement
How we engage
Listen
A free 45-minute discovery call with a senior consultant to understand the business driver, the constraints and the deadline — before any solution is proposed.
Scope
A written scope with deliverables, assumptions, exclusions, timeline, team composition and fixed pricing wherever the scope allows. No unpriced obligations.
Mobilise
A named engagement lead, a named delivery team and a kick-off that confirms access, stakeholders and reporting cadence.
Deliver
Execution with weekly progress reporting, visible artefacts, and early escalation of anything that could affect timeline or cost.
Evidence
Documented, auditable deliverables — findings registers, control mappings, runbooks, architecture documents and test evidence written to withstand scrutiny.
Sustain
Handover and knowledge transfer, or managed operations under agreed SLAs — so the outcome holds after we leave.
The technology behind this service
Business Continuity Management covers the expertise and delivery. If you are evaluating the platforms themselves — what we deploy, which vendors we work with and how we select between them — see Business Resilience Solutions.
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ExploreFAQ
Frequently asked questions
What is the difference between BCP and DR?
Business continuity planning covers how the whole organisation keeps delivering critical services during disruption — people, premises, processes, suppliers and communications. Disaster recovery is the IT subset: how systems, data and infrastructure are restored. DR without BCP leaves the business exposed; BCP without DR is not executable.
How long does a BCM programme take?
A typical first-cycle programme runs four to six months: framework and governance (three to four weeks), BIA and risk assessment (six to eight weeks), plan development (six to eight weeks), then exercising and refinement. Certification, where required, adds a further two to three months.
How do you prove recovery actually works?
By running real failover tests and capturing evidence, not by reviewing configuration. We design the test calendar, execute the drills, record timings against agreed RTO and RPO, document what failed, and track corrective actions to closure. A capability that has never been exercised should be treated as unproven.
Talk to a business continuity management specialist
Describe what you are dealing with — a regulatory deadline, an audit finding, an incident, a migration or a capability gap. A senior consultant will respond within one business day.
We respond to every enquiry within one business day.