
ISO 22301 Business Continuity Management: A Step-by-Step Guide
Business continuity is not a binder on a shelf. How to build an ISO 22301 management system that keeps critical services running — and proves it.
Disaster recovery is an insurance policy whose value depends entirely on whether it works. How to tier systems, choose DR options and test them properly.

Recovery objectives should come from the business impact analysis, not from what the current platform happens to support. Group applications into tiers so that technology and cost match need.
| Tier | RTO | RPO | Typical approach |
|---|---|---|---|
| 0 | Near-zero | Near-zero | Active-active or synchronous replication |
| 1 | Under 4 hours | Under 15 minutes | Warm standby with asynchronous replication |
| 2 | Under 24 hours | Under 4 hours | Pilot light or DRaaS |
| 3 | Days | 24 hours | Restore from backup |
DRaaS works well for virtualised workloads with moderate RTOs, organizations without a second site, and teams lacking DR expertise. Check where replicas are stored, how failover is orchestrated, network re-addressing, licensing in the DR environment and how often the provider tests with you. Confirm that DR locations meet data residency and contractual requirements.
Identity services, DNS, certificates, network connectivity and privileged access tools must be recoverable first. Many DR tests fail because these shared services were assumed to be available.
Replication copies encryption as quickly as it copies data. Combine DR with immutable backups, isolated recovery environments and clean-room procedures to restore from a known-good point.
Run at least one full failover test per year for critical tiers, measure actual recovery times, and update runbooks. Report results honestly to leadership, including gaps.
A good runbook lists the decision criteria for invoking DR, the order of recovery, named people and alternates, technical steps with expected durations, validation checks and failback procedures. Store it where it is accessible when primary systems are down.
We design DR architectures across on-premises and cloud, implement DRaaS and immutable backup, write runbooks and run failover tests with measured results.
Next step: explore Business Resilience Solutions and Data Center Services.

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